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Helpdesk Coordinator

Helpdesk Coordinator Liverpool We're looking for individuals with great people skills and excellent communication for permanent roles as  Helpdesk Coordinators with our client based in Liverpool. If you are brilliant on the phone then read on! About the role  You’ll...

Helpdesk Coordinator

Liverpool


We're looking for individuals with great people skills and excellent communication for permanent roles as  Helpdesk Coordinators with our client based in Liverpool. If you are brilliant on the phone then read on!

About the role 

You’ll work as part of the professional service desk team to support the client's customers and their engineers.  These roles are working for a Facilities Management business with high-end customers across the UK, and ROI.  This could be the perfect role for you if you thrive working in a fast-paced environment, are target driven, have strong attention to detail and enjoy working with people who have the same emphasis on delivering quality service and a desire to be the best at what you do.

Key Responsibilities

  • Proactively support engineers and corporate clients on a daily basis.
  • Manage a variety of different queries, quickly and efficiently, providing a first-class service via our designated portal system.

Tasks:
· Deliver a multi-skilled service, working closely with field engineers to help deliver excellent customer service and back-office processes.
· Meet deadlines and deliver against department KPIs
· Deal with incoming client enquiries
· Manage enquiries and issues raised ending in a positive resolution. ·

Area coordination and task list completion
· Sales focus for parts and service quoting
· Completing administrative tasks
· Maintaining accurate client and job order records of all written and verbal communications.
· Carrying out other ad-hoc projects as required by the business.

About you
You'll have previous telephone customer service experience along with previous helpdesk.

Experience working within the facilities management or construction industry would be beneficial.

You can confidently resolve issues and manage difficult and challenging situations.

You are a self-starter, who also enjoys working as part of a team

Experience:

Ideally, you'll already have helpdesk or customer service experience along with experience with CAFM systems (preferred)

Interested in finding out more?  Get in touch.


Click here to submit your CV and apply online.

Graduate Mechanical Engineers

Graduate Mechanical Engineers Broughton, N Wales Graduate Opportunities - Calling recent engineering graduates. Are you an Engineering Graduate (BEng) in electrical, mechanical, aerospace or similar looking for that ideal graduate position to get your foot in the door? This is...

Graduate Mechanical Engineers

Broughton, N Wales


Graduate Opportunities - Calling recent engineering graduates.

Are you an Engineering Graduate (BEng) in electrical, mechanical, aerospace or similar looking for that ideal graduate position to get your foot in the door?

This is a great opportunity for an  Engineering Graduate (BEng) to join a world leader in the design and manufacturing of aerospace machine automation. In this role, you will gain invaluable skills and experience as a Mechanical Engineer.

Work will predominantly be based at  Airbus (Broughton), alongside opportunities to travel internationally on projects.

About the role

Some of the projects include - complete automation design, assembly systems for commercial aircraft wings, riveting machines and tools for wing panel and fuselage assembly, robotic assembly systems and spacecraft handling equipment.

The role will be very hands-on and the successful candidate will need the ability to use various hand tools and equipment in order to fault find and repair machine faults during reactive and preventative maintenance procedures.

You will need to be determined and have great attention to detail, with the ability to work under your own guidance and be part of a team after completing a machine familiarisation training package. At times, you will need to be customer-facing so you'll need to be mindful of customer site requirements.

You will join one of their support or design teams immediately and be given an initial training plan to follow. During the initial training period, you will be shadowing experienced engineers to gain the skills and knowledge required to complete your initial training. We are looking for people who love working in a team, are determined and like to solve complex problems. If that sounds like you and you are keen to constantly learn new things and expand your knowledge then we want to hear from you!

Shifts

You will be working on a combination of 4 on 4 off day shifts and 4 on 6 off day shifts, consisting of 12 hour early shifts (6am-6pm) and 12-hour late shifts (8.40am – 8:40pm) with shorter 10 hour early and late shifts on Saturdays and Sundays. All engineers discuss which shifts to work so it's not set.

The 12-hour early and late shifts are paid 11.5 hours, and weekend shifts are paid 9.58 hours.

The overall shift multiplier on average is just over 1.3.

All support shifts outside of Monday to Friday are paid at a shift premium.

Skills

Candidates are expected to have good practical skills in assembly, be comfortable around tools and can demonstrate this.

  • CATIA or other CAD Skills are an advantage.
  • They supply equipment both locally and the world so you will need to be open to travelling and operating outside customer facilities.
  • You will need a bachelor’s degree in an engineering discipline, ideally electrical, mechanical, aerospace or a derivative of.
  • You will need a full UK driving license.

Benefits

  • Private healthcare after 12 months
  • Employee Association Program
  • Reimbursement for annual professional memberships
  • Company discounts
  • On-site parking
  • Use of company equipment for personal projects
  • Company pension
  • Employee mentoring programme

Does this sound like the opportunity for you? Get in touch with your CV.


Click here to submit your CV and apply online.

Electricians & Improvers

Electricians & Improvers Oxford St, London We're looking for Electricians and Improvers for contract work in London. Immediate starts available! You must have previous shop fitting and lighting track systems experience. Rates of pay £25 Electricians and £20ph Improvers Sat...

Electricians & Improvers

Oxford St, London


We're looking for Electricians and Improvers for contract work in London.

Immediate starts available!

You must have previous shop fitting and lighting track systems experience.

Rates of pay
£25 Electricians and £20ph Improvers
Sat rate is x1.3
Sunday rate x 1.5

Weekends will be available
Weekly pay Ltd/CIS
(Contractors will be paid for 9 ½ hour days. Working days on this site include 2 x ½ hour breaks, one is paid and one isn’t)

If you have relevant experience and are available to start straight away on a new contract get in touch.


Click here to submit your CV and apply online.

Electricians & Improvers – Working Nights

Electricians & Improvers - Nights Knightsbridge, London We're looking for Electricians and Improvers for ongoing contract work in London. This is working nights. Contractors will need an ECS card, asbestos awareness and confined spaces along with previous experience of high-end...

Electricians & Improvers - Nights

Knightsbridge, London


We're looking for Electricians and Improvers for ongoing contract work in London.

This is working nights.

Contractors will need an ECS card, asbestos awareness and confined spaces along with previous experience of high-end commercial installation works.

Work is expected to run until Feb 2025

Rates of pay (CIS or LTd)

£32ph Electricians and £25ph Improvers
Sat rate is x1.3
Sunday rate x 1.5

If you have relevant experience and are available to start on a new contract get in touch.


Click here to submit your CV and apply online.

Commercial Electricians

Commercial Electricians Birmingham We're looking for 10 x Commercial Electricians for contract work at the Bullring in Birmingham. For this project commercial experience is essential. Working hours will be Mon - Friday 7am - 7pm Saturday - 7am - 3pm...

Commercial Electricians

Birmingham


We're looking for 10 x Commercial Electricians for contract work at the Bullring in Birmingham.

For this project commercial experience is essential.

Working hours will be
Mon - Friday 7am - 7pm
Saturday - 7am - 3pm
Sunday - 7am - 3pm
We're keen to hear from individuals who are able to work the weekends (both days)
Work will start July 2024.
Pay Rates 
Standard 1 - Std - £25.00
Sat Overtime 1 - OT1 - £33.33
Sunday Overtime 2 - OT2 - £37.50

If you have relevant experience and are available to start on a new contract get in touch.


Click here to submit your CV and apply online.

Contractors with CCNSG cards

Contractors - skilled, semi-skilled and non-skilled Nationwide Contractors with availability over the next few months we want to hear from you! We're looking for non-skilled/semi-skilled and skilled workers for contract work - there are opportunities in the North West and...

Contractors - skilled, semi-skilled and non-skilled

Nationwide


Contractors with availability over the next few months we want to hear from you!

We're looking for non-skilled/semi-skilled and skilled workers for contract work - there are opportunities in the North West and nationwide. Work will generally be 4 week contracts on power stations and industrial sites working on summer shutdowns and outages.

Please note  - a CCNSG safety card is an essential requirement for these contracts.

Pay rates vary based on skills and experience. Lots of hours available and all accommodation /food /travel time will be paid. Up to 10 hrs hrs a day paid on-site.

If you have availability and a valid CCNSG safety passport get in touch.


Click here to submit your CV and apply online.

Project Managers

Project Managers Roles in the North West & the Midlands We are on the lookout for experienced Project Manager to join an established and thriving automation and controls business. These are permanent roles and there are opportunities in both the...

Project Managers

Roles in the North West & the Midlands


We are on the lookout for experienced Project Manager to join an established and thriving automation and controls business. These are permanent roles and there are opportunities in both the North West and the Midlands.

Work will involve:

  • Managing a team to deliver high-quality projects and services to the relevant project specification and regulations.
  • Managing your team in line with company procedures and policies.
  • Quotations - Being responsible for meeting with clients and providing quotations and budget costs for electrical services and projects.
  • Planning  - Generating plans and organising of the project or services work and the teams required to meet given priorities and task or multiple tasks timing. Engineering, Manufacturing, Installation, Customer Handover.
  • Operational Service - Organising assigned specialised work to the relevant standards, Procuring materials, equipment and resources as appropriate.
    Carrying out the assigned specialised work to the relevant standards, using materials, equipment and resources as appropriate.
  • Operating and checking specialist equipment. Carrying out work and supervising the team to carry out work to ensure projects are delivered on time and to correct standards.
  • Records - Compiling, collating, maintaining and checking records as required by Company procedures, relevant regulations and legislation.
  • Health & Safety – Compliance - Ensuring the team complies with health and safety and other relevant regulations and legislation.
  • Service Delivery - Responding to any incidents and problems encountered in work situations. Taking corrective action to resolve them if possible and escalating to management where necessary.
  • People Management - Liaising with customers to be aware of their expectations, and facilitating their involvement.

In return, you'll receive a salary of £45-50k pa along with a pension scheme, 25 days holiday, and private medical insurance.

If you have relevant experience and are looking for a new, permanent role then get in touch with your CV.


Click here to submit your CV and apply online.

Site Manager

Site Managers North West We are on the lookout for an experienced Site Manager to join an established and thriving automation and controls business. This is a permanent role and you'll be based in the North West. This is a...

Site Managers

North West


We are on the lookout for an experienced Site Manager to join an established and thriving automation and controls business. This is a permanent role and you'll be based in the North West. This is a fantastic opportunity to join a successful business with a great reputation.

Work will involve:

  • Managing a team to deliver high-quality projects and services to the relevant project specifications and regulations and in line with company procedures and policies.
  • Planning - Assisting in planning and organising the installation work and the teams required to meet given priorities and task or multiple tasks timing.
  • Operational Service  - Organising assigned specialised work to the relevant standards, Procuring materials, equipment and resources as appropriate.
  • Carrying out the assigned specialised work to the relevant standards, using materials, equipment and resources as appropriate.
  • Operating and checking specialist equipment. Carries out work and supervises team to carry out work to ensure projects are delivered on time and to correct standards.
  • Records - Compiling, collating, maintaining and checking records as required by Company procedures, relevant regulations and legislation.
  • Health & Safety – Compliance - Ensuring your team complies with health and safety and other relevant regulations and legislation.
  • Service Delivery - Responding to any incidents and problems encountered in work situations. Taking corrective action to resolve them if possible and escalating to management where necessary
  • People Management - Liaising with customers to be aware of their expectations, and facilitating their involvement.

In return, you'll receive a salary of £50k-55k pa along with a pension scheme, 25 days holiday, and private medical insurance.

If you have relevant experience and are looking for a new, permanent role then get in touch with your CV.

 


Click here to submit your CV and apply online.

Graduate Mechanical Engineer

Graduate Mechanical Engineers Filton Graduate Opportunities - Calling recent engineering graduates! We have some great opportunities for Engineering Graduates (BEng) ideally in aerospace, electronic/electrical or mechanical, to work for a world leader in the design and manufacturing of aerospace tooling...

Graduate Mechanical Engineers

Filton


Graduate Opportunities - Calling recent engineering graduates!

We have some great opportunities for Engineering Graduates (BEng) ideally in aerospace, electronic/electrical or mechanical, to work for a world leader in the design and manufacturing of aerospace tooling and automation to gain invaluable skills and experience.

You will have an opportunity to predominantly work at Airbus alongside having opportunities to travel internationally on projects.

Some of the projects include - complete automation assembly systems for commercial aircraft wings, riveting machines and tools for wing panel and fuselage assembly, robotic assembly systems and spacecraft handling equipment.

This role is very hands-on and the successful candidate will need to ability to use various hand tools and equipment to fault find and repair machine faults during reactive and preventative maintenance procedures.

You will need to be determined and have great attention to detail, with the ability to work under your own guidance and be part of a team after successfully completing a machine familiarisation training package. At times, you will need to be customer facing and be mindful of customer site requirements.

You will join one of their support teams immediately and be given an initial training plan to follow. During the initial training period, you will be shadowing experienced engineers to gain the skills and knowledge required to complete your initial training. We are looking for people who love working in a team, are determined and like to solve complex problems, keen to constantly learn new things and expand their knowledge.

Shifts

You will be working on a combination of 4 on 4 off day shifts and 4 on 6 off day shifts, consisting of 12 hour early shifts (6am-6pm) and 12-hour late shifts (8.40am – 8:40pm) with shorter 10 hour early and late shifts on Saturdays and Sundays. All engineers discuss which shifts to work so it's not set.

The 12-hour early and late shifts are paid 11.5 hours, and weekend shifts are paid 9.58 hours.

The overall shift multiplier on average is just over 1.3.

All support shifts outside of Monday to Friday are paid at a shift premium.

Skills

Candidates are expected to have good practical skills in assembly, be comfortable around tools and can demonstrate this.

  • CATIA or other CAD Skills are an advantage.
  • They supply equipment both locally and the world so you will need to be open to travelling and operating outside customer facilities.
  • You will need a bachelor’s degree in an engineering discipline, ideally electrical, mechanical, aerospace or a similar
  • You will need a full UK driving licence.

Benefits

  • Private healthcare after 12 months
  • Employee Association Program
  • Reimbursement for annual professional memberships
  • Company discounts
  • On-site parking
  • Use of company equipment for personal projects
  • Company pension
  • Employee mentoring programme

Sound like the opportunity for you? Get in touch with your CV.


Click here to submit your CV and apply online.

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